Our Reviews

We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.

Abby was truly outstanding. She made sure all details were attended, and walked us through each part of the selling process. She helped us negotiate a fair sale. She really knew the current market and helped us strategize accordingly. She went above and beyond!


Nancy has helped us through two home purchases and sales over the last 14yrs. Her knowledge and experience helped us maximize the value in both. She possesses seemingly inexhaustible energy! Nancy’s always quick to reply with a warm, friendly manner. We highly recommend Nancy Taute!


I just wanted to say thank you again for everything! I am so impressed with Carol Dochen! She has a good design eye too! I knew you were great when I referred you to my best friend when you sold her parent’s house on Highland Hills many years ago. Pete and I are grateful!


Jean is nothing short of amazing and we are so fortunate to have met her by chance a few years ago. Since we met she has always been so generous of her time, personable, friendly, and has always been a great resource for our many questions over the years! She was patient as we went back and forth over selling our house, but when we were finally ready, we knew we had to call her. She communicated with us daily and helped us better understand and feel comfortable with the entire process. Jean knows the market well and gave us an honest assessment of our home and analysis of the area. Thanks to this, Jean and her team set us up to be successful and we received an offer within a day! What can be a very stressful process, the selling experience was met with knowledge, understanding and humor. I truly cannot thank Jean enough and would refer anyone to work with her and her team!


Becky was awesome she helped us with all our needs to get the home we were looking for answered all of our questions and we will recommend her to everyone who is looking for a home thank you again Becky we will be keeping in touch with you


I had never sold a house before, so I wasn't sure what to expect. Tara McGuire and her team made it an easy to understand what was going to happen at any particular time and what was expected of me as a seller. I've already given Tara's name to some folks in the neighborhood who may want to sell their house in the next few years and will continue to refer folks to her.


Elizabeth Michael is amazing! I met with Elizabeth years prior to working with her and I had no doubt that I wanted to work with her after speaking with her. She went above and beyond to make sure we had everything we needed. She provided any information that we requested and even sent us information that we didn't even think about! She made the home buying process a breeze!


We were relocating from Michigan to Texas, I was searching for Real Estate agent for guidance. I found Becky Welch from Eric Bramkett Residential Real Estate Becky is very knowledgeable and top notch agent. Becky made it comfortable through the process. I felt at ease with her, since day one of corresponding with her. She kept in constant contact with us, and I was very appreciative about that. She is amazing agent and I will recommend her to everyone.


A realtor who is TRUSTWORTHY!
Lynn Wise took all the stress out of the home-buying process and actually made it enjoyable. She's both extremely knowledgeable and generous with her time. She's well-connected yet also down-to-earth. I was continually impressed with her knowledge of the market in Austin (where she is from) as well as all the ins and outs of the real estate world. If you're even thinking about buying, give her a call. She's a great communicator and a great person to have on your side, answering all your questions--big and small--so that you're left feeling confident in every decision you make. I can't thank her enough for her patience, attention to detail, open-mindedness, and understanding while working with me and my family.


Becky is fantastic! We had multiple job-related relocations domestically and overseas in the past. Moving to Austin from the east coast was a relocation we did ourselves. We found Bramlett through online searches and liked Becky at the very first phone call. She was always ready for us, providing essential information and professional reviews. She was our eyes for the tour(s) of the property, our analyst with in-depth knowledge, and our trusted advisor for the process. We signed the contract without seeing the property in person, loved it when we visited, and closed the purchase remotely. We will love our new home in Austin. Becky is an excellent communicator and a savvy realtor. She is respectful, competitive, and fair in considering all constituents. We have already recommended Becky Welch to others.


Vivia was wonderful to work with. She was transparent and patient with us first time homebuyers throughout. We appreciate how much she cared about us finding the right home for ourselves along with helpful advice and a positive mindset along the way.
Definitely recommend to anyone looking for a wonderful realtor.


Yolanda Johnson from Bramlett Real Estate was amazing from start to finish and stayed in contact with us. Since we were a first time home buyer she helped educate and guide us through the process and made us feel comfortable. She was able to answers all of our questions that we had. I would highly recommended her and she exceeded all expectations. If you’re looking for a realtor that cares and is just as invested as you I would contact Yolanda and her team.

 


We contacted Dochen REALTORS office after the passing of my mother to start the process of selling her house. Carol and her associates were very caring and helped expedite the process every step of the way. If we ever need her services in the future we will definitely be working with Carol Dochen and her team.


Looking back on our experience of moving to Austin, we couldn’t have picked a better REALTOR® to help us navigate the home buying process. From the first call through to closing and beyond, Carol has been an invaluable resource. She took time to understand our unique needs, and did a great job finding homes both on the market and coming to market, that would be right for us. With this understanding, she guided us through the neighborhood we wanted to live in, giving us a rich history of homes and streets, pointing out features and challenges to consider-many of which we would have never thought of!


I worked with Dana Epstein to purchase a second home in Austin. Her attention to detail and professionalism are unmatched. Amazingly seamless transaction even though I was in Colorado. Couldn’t have done it without Dana!


This review has been a long time coming; I have both bought and sold a house with Arlene in the span of six years. I was a first time home buyer (and seller) and she walked me through the process every step of the way. She has a good perspective. Her advice is very insightful and practical. She’s easily available via phone, email, or text – and she answered all my newbie questions right away. I live out of state so not only did she do this with me in a different state, she managed to do it during a PANDEMIC. She knows the neighborhoods of Austin really well and she has a great take on pricing. Seriously, finding a realtor gem is hard, so don’t look any further if you’re considering Arlene. She’s awesome!


Jackie has been our Realtor® for many years, having represented us as a buyer and a seller. Our real estate deals with her always go smoothly, because she is a great communicator, great negotiator, and just a wonderfully charming person. In addition, she always pays very close attention to detail and is in contact with us from beginning to end. Jackie has a special way of calmly and successfully closing a real estate deal. We love working with her.


Joey, a special thank-you for going above and beyond the call of duty time and time again … even on weekends and late at night. Even the lady who handled the closing was surprised at all the extra things Joey was doing for me. Carol, I am forever in your debt for helping me to repair the black mold damage and sell that condo while I was in South America. Your company will forever get my business and my referrals. Joey has been a consummate professional in helping me to rent a house a few months ago, and now buy one. I am so pleased with Joey’s service to me throughout this process. With very much appreciation to both of you.


We can’t say enough good things about working with Patti Tauber to sell our home. We reached out to her when we made the huge decision to sell our Austin home of 46 years and downsize to an apartment in a 55+ community. After helping us set the best date for the house to go on the market, Patti walked us backward to establish a realistic timeline to make that happen. She helped us find an organizer to help us with the sorting, packing, and moving processes as well as an estate sale person. Patti led us through the timeline of preparing all the necessary paperwork and the house work that preceded our home going on the market. Throughout those six months, Patti was detailed-oriented and focused. She always treated us like we were her only clients. She was very sensitive and understanding of our many feelings during this time. What a calming influence she was! And when our home was staged and on the market she helped us pick the best of the 10 offers we received over the next three days. High Fives to Patti for providing such professional and personal care throughout this entire process. We are so grateful for Patti’s help as well as the support of the whole Carol Dochen team to make this sale a reality!


We are thrilled with our new home, thanks to Robin Deshotels. She was friendly, responsive, and outgoing, and made the whole process easy and fun. She got us into the house we wanted within hours of contacting her on a Sunday, and helped us close on it a month later. She is a great realtor and we would recommend her to anyone in the Austin area.


We worked with Nancy Taute to find our house, and she was great. We love the new place, and her advice on the bid to offer was invaluable. Also, she is super-helpful after the sale, and provided us with a lot of pointers about the new area and a list of contractors to use. I’d have no hesitation about recommending her to friends and family, and if we ever buy another house, we’ll turn to her.


Carol and her team are amazing. Carol helped us sell our home and purchase a new one all within 30 days. Buying/selling is daunting and she tirelessly explained the process each step of the way and worked endless hours to guide us through to our final awesome result. Carol and her office are professional, responsive and incredibly friendly.


Carol Dochen’s experience and deep understanding of the local real estate market, together with a full breadth of services to ensure our home was marketed effectively, allowed us to sell it quickly and for the price we wanted. Her talented staging, maintenance and marketing teams ensured our home looked its very best.


Nancy Taute was referred to us by a friend and we are so glad she became our real estate agent. The amount of knowledge she has about selling and buying houses was worth every penny. She is kind, professional, and a great communicator. Nancy answered all of our questions, and we had a lot of them! She helped sell our house for much more than expected and also advocated for us when it came time to buy our new home.


Dana was absolutely incredible to work with. We couldn’t have felt more confident and comfortable going through the process of buying a home. She is super knowledgeable, professional, responsive, and just all around helpful. She also has great resources for pretty much everything you will need help with along the way. Most importantly Dana genuinely cared about us finding the right home for us, and our happiness…that is really amazing. There were multiple offers on our house and Dana still somehow pulled it off for us! She is as good as it gets at her job, and I can’t recommend her enough.


We just purchased out dream home with the dedicated and thoughtful help of Jackie. She was an absolute pleasure to work with, always had a smile, and was remarkably professional in managing the entire process. I would not ask anyone else to help us and have recommended her to everyone that I have spoken with about any real estate needs.


Carol Dochen is the best! We faced the daunting task of cleaning out, selling, and moving from a home we lived in for 17 years – where we raised 3 children. From the first meeting, Carol showed up ready to lead the process and get things done effectively and efficiently. She gave us options that met our needs in terms of timing and how much support we wanted to have from her and her team. Carol managed the details and did everything that needed to be done. The process was one we were dreading, but with Carol at the helm, it ended up being almost effortless on our part. The house was readied and sold quickly and it was all because of the work Carol did and the expertise and professionalism she brought to the process. I would recommend Carol and her team to any potential seller!


Arlene helped us purchase our first home ever and we could not have been more lucky to work with her. She helped us well beyond our expectations and guided us on all things from areas, price competition, home layout, home quality, and much more. We are so happy with the house we found together and we will be referring Arlene to everyone we know buying in the Austin area.


Arlene Maze got us our home! As first-time homebuyers, we were initially intimidated by the whole process, especially during the coronavirus pandemic. Arlene was very understanding and always put our needs first. While we were viewing houses, she took time to explain what to look out for in Austin when it comes to house age, foundation issues, flooring, exterior, etc. Arlene has been living in Texas for many years, so she knew what she was talking about. By the end, we felt comfortable putting in offers with a solid base of knowledge. Because of the crazy market during the pandemic, winning offers was understandably difficult. As this period is completely unprecedented, Arlene kept us aware of what was going on in the broader market and what we might expect a house to go for. We felt that she cared that we were getting a house at a reasonable price and one that we would love. She never pressured us to offer more than we were comfortable with. On top of this, Arlene was great with communication. She never left us hanging and we always felt that we were her top priority. Seeing houses quickly is a must in this market and she made sure that we got the attention we needed. I’d recommend Arlene to any friends or Austinites looking to purchase a home. She’s professional, honest, timely, and knowledgeable. We’re happy homeowners!


Nancy Taute was referred to us by a friend and we are so glad she became our real estate agent. The amount of knowledge she has about selling and buying houses was worth every penny. She is kind, professional, and a great communicator. Nancy answered all of our questions, and we had a lot of them! She helped sell our house for much more than expected and also advocated for us when it came time to buy our new home. We also have to mention that initially we looked at about 15-20 houses with Nancy before deciding to put the sale of our house on hold until after paying off our college debt. After 2.5 years, we reached back out to Nancy and picked up right where we left off. She did not hesitate to provide the same great service she did prior. You won’t be disappointed with this real estate agent. She’s a gem.


Arlene helped us buy our first house. It took a year to find the right place and she stuck with us the entire time. She took the time to get to know us and determine what our like and dislikes were. I can tell she was very busy, but was able to respond to all of our emails instantly (even the ones that we sent late at night). If there was a house that popped up that we wanted to look at, she set up the time and all the information on the house within the day. As we looked at houses she brought up concerns that we would have never thought of as first time home buyers and made it feels as if she was buying the house with us. I have not had any other REALTOR® to compare to her too and I don’t plan to ever have a different one. I would gladly ask her help when I need to buy my second, third, and fourth home.


Nancy Taute is by far the best Realtor I’ve worked with in my lifetime! We signed a contract on a house after two months of looking. She was always one step ahead of me, sending me houses she thought I might consider, getting me seller’s disclosures, surveys, or comps without me asking. She was miraculously available when I wanted her and never seemed to tire of looking at yet another house while we figured out what we wanted. It became obvious after a while that she was doing a lot of legwork behind the scenes. I always felt like Nancy had my best interests at heart and always acted with the utmost integrity. Nancy was truly amazing!


We are celebrating our 1-year anniversary with DANA EPSTEIN and DOCHEN REALTORS! Last March we closed on a fabulous home- thanks to the hard work and loving care we received from Dana. We were out of town buyers and with assistance from our daughter we were taken care of from the start! When Dana began with us, she adeptly guided us in our search for the right neighborhood that suited our family’s needs. Dana made sure we were represented beautifully to the sellers. Dana was reassuring and educated us during our inspection. Her attention to details were impeccable. All of this professionalism comes with a kind loving and patient heart… Dana – we are most grateful to you!


Nancy has helped us through two home purchases and sales over the last 14yrs. Her knowledge and experience helped us maximize the value in both. She possesses seemingly inexhaustible energy! Nancy’s always quick to reply with a warm, friendly manner. We highly recommend Nancy Taute!


We recently had the pleasure of working with Jackie when we were looking to relocate to Austin. A friend recommended her and I’m so glad we found her–she is the best. We didn’t know which area of Austin we wanted to live in, and she took the time to show us all areas and gave us honest feedback about each. Working with Jackie was amazing and I will recommend her to everyone I know looking to make a home purchase in the area.


Dochen Realtors sold our home for us in 2019 and we were very impressed with their professionalism from start to finish. From the beginning we worked with Carol Dochen and Patti Tauber who came up with some creative marketing ideas as we were selling a unique property in a niche market. Carol’s daughter, Katie Dochen soon joined the team and we were blown away by everyone’s efforts to market and sell our property. Patti and Katie were a real team who used every imaginable method to get the word out and get prospective buyers into our home. They both became friends due to the time that were devoted to getting to know us. On a personal note, Patti, Katie and Carol are just good, honest, down to earth people.


I just wanted to say thank you again for everything! I am so impressed with Carol Dochen! She has a good design eye too! I knew you were great when I referred you to my best friend when you sold her parent’s house on Highland Hills many years ago. Pete and I are grateful!


Katie is a fantastic realtor, listened to all my needs and concerns and was proactive about vetting homes and giving feedback. I was able to work with multiple members of the Dochen team, including Katie, Nancy, and Carol, and they were all incredible friendly, knowledgeable, and trustworthy. I was able to relax throughout the process knowing they had my back and were on top of all of the details. I also really appreciated the comprehensive and organized binder of materials they presented to me when I bought my home with all of my important documents. The gift basket they gave at the end was also a really sweet touch. Very personable and professional, would highly recommend.


We were having trouble selling our house. A friend suggested we try Dochen Realtors. Lucky us we got Nancy! She’s the absolute best. She suggested some smart make ready repairs, and staged our house FOR us. As soon as the house was back on the market, we had multiple offers. Nancy was so helpful through the whole experience, and a true pleasure to work with.


Patti Tauber became a full partner with us in the planning and execution of the sale of our home. She was always on top of the procedures and details for getting our house on the market, from our very first discussion. She advised us wisely on timing for putting the house on the market, on repairs and touch-ups needed, and on staging and landscaping to show the house to best advantage for a prompt and profitable sale. Knowing we would be apprehensive about what was going on behind the scenes in marketing our house, she kept us apprised all the way, easing our anxiety with her reports and explanations. We always felt we were Patti’s first priority. How many Realtors can place a house on the market on a Tuesday and have two good offers by Friday?

Patti worked closely with the prospective buyers’ Realtors and advised us along the way (even though we were on the West coast at that point in time) to mesh the several counter-offers, in order to arrive at a firm sales contract in just days. You can’t beat true professionalism! Not when combined with personal attention and warm, empathetic care for clients. Tens across the board.


What a team! Everyone helps each other out and therefore they take great care of their clients. We worked with Arlene. She is extremely knowledgeable not only in finding great houses but the right locations, explaining financial aspects and everything you need to have a smooth relocation. She is very patient, including with children, and very importantly knows how to listen and understand what one needs. Thank you for your incredible work.


Katie is an MBA/MPA and a former business consultant, so she brings a broader and deeper skill set to negotiating and problem solving. Having grown up and gone to grad school in Austin, she also has a deep understanding of the city, its history, and continued evolution. She’s always available and approachable, and speaks directly when appropriate. She was a critical ally during a difficult move and for that we are greatly appreciative.


I recently purchased my first condo and can not recommend Jen and the rest of her team enough. Jen has an amazing process with first time home buyers and those new to the area to help you really understand the market and make sure everyone is on the same page. David was incredibly patient looking at houses all over Austin and offered great guidance and Rachel was so responsive to all my questions. Jen and team understood what a big purchase this is as for me and I never felt like anything was going to fall through the cracks and I knew I had someone looking out for my best interest. Would give them 10 stars if I could.


The punchline…Jen Berbas and her team are a unicorn real estate team. We can't thank Jen and her team enough for being so fantastic and there for us every step of the way, regardless of request or time of day! If you need an Austin real estate agent, look no further than the Jen Berbas Team at Realty Austin.


The details…I wanted to write a long review as Jen and her team’s service warrants it… A home purchase is one of the most important purchases of your life, so you need to feel the same about who you are working with to support that purchase.


My wife and I had been living in Austin for a few months, we roughly knew the zip code we wanted to be in, but that was the extent of our Austin knowledge. We talked to a few Realtors, but the relationship didn’t click. However, halfway through our first meeting with Jen Berbas, we knew we had a connection.


Jen’s focus is on the long-term happiness of her clients and how she can aid us in making the right home decision. From our initial meetings on, there was no rushed or transactional conversations, no pressure to sign a buyer’s agreement, no being bombarded with homes to look at. Jen actively listened to what we wanted. Her goal was to make us happy and confident, and not feel rushed and pressured in a tight market, and potentially making the wrong decision.


Jen spent a lot of time upfront educating us about the pros & cons of Austin neighborhoods, the recent growth & valuation of the Austin market, considerations between old, recent, and new builds, weather impact and construction considerations, and walking through the terms and conditions of a house contract and what to expect when we do get an offer accepted. She also brings a wealth of quantitative data to support her market insights.


When we started viewing, we were armed with all the knowledge we needed to make decisions on neighborhoods and houses. Jen was honest about homes we viewed, and it helped immensely to have someone trusted to talk to. Jen and her team are also plugged into all the off-market homes and we were always viewing a home on the first available day, typically at one of the first time slots.


In under a month of working with Jen and her team, they found the perfect house for us listed off network. The home had multiple offers and Jen’s expertise in writing the correct offer with the right amount of option and earnest money was the reason our offer was accepted. In the five-day madness of the option period, she organized all the surveys we needed, either she or her team were there for every survey and helped us with results and next steps. She then helped us counter for a few items that needed to be fixed, as well as negotiating the right price for a short-term lease back the sellers needed.


Jen and her team are nothing short of amazing and supportive throughout the entire process and basically available 24x7 for any questions or concerns. In the end, we found our dream house and made new friends along the way, as we know Jen and her team will be there in the future for anything we need.


I was happy with the service Jen's team provided in the sale of my property. She and her team were professional and courteous during the entire process. She set realistic expectations regarding the sale of tenant occupied property, and worked closely with the tenants, property manager and the buyers agent to build and preserve as much tenant goodwill as possible during the sensitive era of COVID. Despite the long odds of finding an investor for a property with a below market long term lease, she secured an offer, managed the buyer's concerns regarding the property inspection, and presented market data persuading the buyer to proceed without price concessions given the excellent value of the property.


I highly recommend Jen's team for your real estate needs.