We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Vicki Duran
Based on the positive online reviews, I contacted Eric and Meredith when I knew that moving to Austin was a strong possibility. Based on our travel schedule, Meredith referred us to Vicki Duran because she would be out of town. Vicki is an absolute gem. We were relocating from out of state and knew nothing about Austin. Over the course of two, 2.5 day trips, Vicki showed us close to 40 houses. We had to figure out commute, schools and budget. Over the course of a month, we were in pretty much daily contact with Vicki about houses we wanted to see, houses we wanted more info on and once we decided on a house, we were in hourly contact with her over the negotiations. Vicki is super responsive via phone, text and email. She is level-headed and good humored. She listens carefully, without judgment, and works very hard. Buying a home halfway across the country can be a very stressful situation, but we felt we were in very capable hands with Vicki. When our closing happened to fall during her family vacation, she still stayed in very close contact with us and made sure there were no last minute issues. She even brought healthy snacks for my kids to munch on in the car!
Vicki Duran was our realtor. I would like to start off by saying I have never worked with a more knowledgeable and caring person. Vicki has helped us buy a house in the past, has just helped us sell a house, and has been beyond wonderful that we have referred her to very close friends and family members. Vicki went out of her way every time we called to accommodate our needs and requests and has always answered immidiately. She is very familiar with Austin and its surrounding cities, which made the process much easier. All we had to do was let her know exactly what our wants and needs were and she did all the work for us. She made the process of buying and selling extremely easy and pain free. I really don't know what else to say other than Vicki is AMAZING and if you are in need of a realtor that actually cares, you must reach out to Vicki! Thank you for everything you have done for us Vicki!
Vicki Duran was our realtor. We feel very fortunate that we picked Vicki for our search.
Here is our story, we were out of state home buyers and were house hunting an investment home in Austin TX. It is a very challenging task to find a good property without having any prior knowledge about the market conditions, city, neighborhoods and schools. But Vicki made it so incredibly easy for my wife and I to find a suitable property.
She is very warm, calm and patient and really listens and understands your view points and priorities. She is extremely efficient, knowledgeable about the market, and very honest with her advice. You can trust her on the feedback she gives about each property.
We shared countless emails and phone conversations prior traveling to Austin and later spend a total three full days with her, visiting 20 to 25 different properties all around Austin. She planned our schedule to visit each property, lining up a precise list of properties. She even handed us printed pics and details about each property we visited beforehand. She scouted every property and provided correct property details and information about the neighborhood, schools and surrounding areas. This helped us a lot to filter out properties, as she provided feedback on each property along with their pros n cons, taking away all our stress and making it a very easy decision for us at the end.
We were very impressed by the way she handled each appointment to all the properties on the list. She also recommended us a great lender and a terrific property manager to manage the property for us.
Since we closed the house remotely, Vicki took care of a number of significant tasks on our behalf, we would have otherwise had to fly out to Austin again to do those.
We HIGHLY RECOMEND Vicki to anyone else looking for a realtor in Austin!...
I recently worked with Vicki Duran to buy a condo, and wow, I've never been so impressed by someone who truly goes above and beyond on every last detail. I was buying remotely, and Vicki left no stone unturned for me. She was incredible at communicating and being my advocate throughout the process, and was honest and trustworthy. She answered emails nearly around the clock, and was incredibly diligent. I cannot recommend Vicki highly enough, she is one of those people who really takes pride in her work and goes the extra mile, even when she could get away without doing so.
Do not hesitate to work with Vicki!
Vicki Duran was referred to me by a friend a mine who had previously used her services. Right from the first time I connected with Vicki, she has always been well-prepared, action-oriented and knowledgeable not only about the housing market but all the peripheral services as well. Vicki is extremely detail oriented and took every single one of my requirements very seriously. Because of my busy schedule, I was not able to go and see the property myself, but could trust her to close on the property remotely. She was able to close the property my choice in just 3 weeks, negotiated major fixes, connected me to a good mortgage company (I did my own research but this was the best), arranged for a painter, and provided reco for property mgmt services! Ever since, I have already referred her to multiple friends and families who are also planning to purchase property in Austin area. Vicki is awesome!
So crazy as it seems I used yelp for a real estate agent and found Vicki Duran. I chose her because she was 30 years native to the area I was looking for. Being from out of town I was concerned that I wouldn't find the right place for my family. Vicki helped us navigate through the Texas real estate laws, banking etc. She recommended great people to work with and we closed in less than 30 days! There is no way we could have done this without Vicki. Highly recommended and please ask for Vicki.
Vicki Duran! We worked with a few agents who made us go under contract prior to Vicki and were thoroughly disappointed. Vicki...however surpassed our VERY high expectations. We are on the west coast and Vicki was able to help us move fast on an investment property with multiple bids within 24hrs of closing on our very own new build. 2 homes within 48hours. Vicki is a seasoned Texan who is sharp, knowledgable, honest and hard working. She has earned our trust by clearly communicating and executing smoothly. She will have our continued business for the long term as well plan to continue to invest in Texas.
We worked with Vicki Duran, to buy a house in Leander. Vicki is an amazing agent, she was super helpful with everything that we were doing, she was very open and helped us to see enormous amount of properties in two days, and provided all the information that we needed.
She also literally saved our deal when we had to re-negotiate deal closure delay. I believe she is the best possible agent we could even think of, I could not be pleased more. I definitely recommend Bramlett Residential and Vicki Duran.
I worked with Vicki Duran from Bramlett Residential during my search for a property in Austin. The thing that I liked the most about working with her was her promptness at responding to my emails, calls, messages. She was genuine and made this process seamless. From understanding my requirements to searching for a house and visiting the property (since I am remote), she did it all so fast. It couldn't have been better. I felt comfortable working with her because she is so experienced, genuine and not pushy. I strongly recommend Vicki and would love to work with her again if I get the chance.
We worked with Vicki Duran and she has been amazing from start to finish! With this being our first home purchase she was extremely knowledgeable about the market, the neighborhoods sensitive to our wants/needs in a home and really helped us understand the home buying process. Not only that, but she made sure that we were being taken care of by the and that we weren't taken advantage of when our new home was being built. If you're looking for the best please please connect with Vicki! You won't regret it!
I'm a first time homeowner in Austin and I can't say enough good things about Vicki. I wasn't quite sure where to start the process but she helped me start to finish and made me feel at ease from the beginning. She found homes that fit my criteria exactly and was always quick to reply to arrange a showing or answer a question. She was very personable and easy to work with and gave me excellent guidance whenever necessary. Never did I feel pressured in any way. I'm thrilled with my new home and I would highly recommend anyone buying a home to work with Vicki.
We were so lucky and thankful to have had Vicki Duran as our agent. She was friendly, informative, and responsive. What she did best was set expectations and followed through with performance. The results were better that what my husband and I expected. Vicki took care of my family every step along the way. The team's overall performance on photography, marketing, results and attentiveness was 10/10.
Vicki Duran is not only a great realtor, but she is, by far, the best person I have ever worked with. She is the epitome of customer service, response, and quality of work. Our (My wife and I) situation was no easy feat, we contacted her from overseas and we only had a small window of opportunity to view places. Vicki actually found the house we decided to buy, and it wasn't even on my list. She tentatively listened to our wants and needs and found us the perfect home. Since we had to do all our closing via mail out/online; Vicki went above and beyond what should be expected of not only a realtor but a person. We would not have been able to accomplish everything we did without her.
I was taking a new job here in Austin and needed a house quickly so that my wife and son could move here. I called Bramlett and spoke to Vicki Duran and asked Vicki to take us around Austin for a two day period to find a house. Vicki immediately emailed us a number of listing and let us decide on the type of house we were looking for. She spent two days with us but we had not found our dream home. We came back the following weekend and Vicki spent another two days and did a detailed search for the home we were looking for that was not too far from my office. We found the house and have now been living here for over a month. Vicki was great in all respects and I would recommend her to anyone looking to live in Austin
We are first time home buyers and felt insanely intimidated by what we were up against. There were several agents with other companies we contacted before finding Vicki Duran and we always felt pressured to buy. We had time, we wanted to be patient and make the right decision for our family. Over and over all we found were agents who were aggressive salesman, constantly trying to drag us into purchases that just didn't feel right to us.
Vicki was amazing! No matter how many homes, or how picky we were, she showed patience, professionalism, and most importantly sincerely care about our opinions and reservations.
Every home we saw had everything we asked for, but we knew in our heart they weren't right. After 40+ homes, and insane patience and service from Vicki we found our dream home.
Vicki Duran will always have a place in our hearts and if you are tired of the pressure and stress of other agents she is a guiding light.
My husband and I were so lucky to have been teamed up with Vicki Duran. She went above and beyond for us and made us feel like family. Given we were first-time home buyers and out of state, Vicki did everything possible to accommodate our needs, make the process easy, and ease any of our worries. She knows the Austin and surrounding areas very well and gave us great insights into the different neighborhoods. We couldn't have asked for a better experience.
This is our second time purchasing a home here in TX. The first time, my family went from living in a 2200' sqft luxury condo apartment in Steiner Ranch to a five year old, huge 3400" sqft home in the Sendero Springs/ Walsh Ranch neighborhood. Our original real estate agent was completely fantastic, she did an amazing job get us the exact location we wanted in the perfect house, despite not knowing the Round Rock area at all.
This time around we had time and a global pandemic working against us. I wanted to purchase an even newer home in a new growing suburban hot spot near Paloma Lake, just NE of 35 in Round Rock. We had a huge deadline to find a home because our property management company for our rental home requires 2 months notice to vacate. That and the fact that home hunting during a pandemic isn't easy.
I decided to use a real estate agent that knew the Round Rock area, especially Paloma Lake sub-area. Luckily for me, I came across Bramlett Real Estate here on Yelp.
The answering service took my info on a Saturday afternoon. In less than an hour I was introduced to the most thoughtful and dedicated real estate agent I have ever met. Her name is Vicki Duran, and she did not stop working for my wife and I until our house closed two days ago.
I'm not sure how, but she somehow managed to find us a new home in under a week, recommend a great loan officer and close in less than 30 days, during one of the craziest times in Human history! And never once did we feel on our own. Vicki's confidence, experience, compassion towards us during the whole process was invaluable.
She even helped point me towards a great home warranty company and a great interior painter. Now we can have our home exactly how we wanted without going over our budget!
I can't say enough good things about Vicki Duran and I know my wife Gloria would agree! We both agree, Vicki was like a part of our family through this process. She always looked out for our best interests at all times and advised us of all of our possible options. She is forever welcome for holiday drinks in our new home!
We were new to the Austin area and Googled real estate agents. We were fortunate to find Bramlett Real Estate. Eric met with us and decided to pair us up with agent Vicki Duran who lives in the Georgetown area. I respect the fact that Eric listened to us and what we were looking for and guided us to the agent that would best fit us.
We are retired but didn't want to live in a retirement community. We gave Vicki the things we really wanted to have in a home (3 bedroom, 2 bath, ranch style, gas range, built before 1998, and a medium size yard for a couple of dogs). She listened to every detail. She called us just a few days later and said, "I think I have the perfect house for you." We set an appointment to see it and sure enough - it was the perfect house for us!
Vicki helped us negotiate the deal and walked us through the entire process. She was so dedicated that she came to our final walk-thru even though she had knee replacement surgery just a couple of weeks earlier - what a trouper!
I would highly recommend Vicki Duran to help anyone I know with their next home purchase.
I am moving from Bay area, CA to Austin, TX for a job and had an idea to buy and move. Found Eric Bramlett through the Yelp reviews, and clearly gave my requirements. Eric contacted me in the next few hours, and the wonderful Vicki Duran was assigned to me!
From then, till today there is no looking back, and we are happy first time homeowners now.
This is what we love about Vicki.
She patiently listens to you and your requirements, understands them and act on it immediately. Very much faster in emails(i am usually good at emails, but am jealous now!), and she does all the homework for you before even you go to the site to see the home. Like, talking to the vendors, giving recommendations, meeting the builders, getting better deals and what not. She was with us from the day we looked into the houses and till today asking about the family -- positive vibes, you know!
I would definitely, recommend this place and Vicki for my friends!
Happy recovery from your surgery Vicki hope to see you soon.
Vicki Duran and the Eric Bramlett team have been tremendous to work with. Vicki supported us with long hours of house hunting all the way through to our closing. Her dedication to making certain our needs were exceeded was amazing and it was truly a pleasurable experience. I recommend the Bramlett team and specifically Vicki to anyone relocating to the Austin area.