Eric just keeps on giving.
Two years ago he saved us from an ill-conceived decision to hire a (read: the wrong) broker to represent us in the sale of our home. And that alone would have been enough, but Eric also advised us in the by-owner cash purchase of our new home - without representing us in that transaction(!) - by putting us in touch with contractors to refinish wood floors and install a new central heating/air system.
Fast forward two years - we are ready to rebuild the garage, this time with a studio apartment on top of it, and finish out the attic into livable space. Our first stop at our longstanding bank for a home equity loan proved disastrous - their appraiser's incompetence led to a too-high interest rate and unnecessary points.
So we called Eric, who put us in touch with a mortgage broker, whose appraiser immediately saw the real market value. The result: much more appropriate terms, which of course we accepted.
What does this mean? It means that in 5 or 6 years we plan to downsize into retirement bliss; and when we do, Eric will represent us in BOTH the sale AND the purchase transactions.