We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Vicki Duran
Vicki provided a wonderful realtor experience. She is very knowledgeable of the area and provided great insights into the properties we were considering. My favorite part of the experience is her amazing customer service, any form of communication was responded to very quickly and she was kind enough to respond even after hours. She's incredibly patient, not pushy, and always willing to visit properties with you, same day even. Would highly recommend!
We had Vicki Duran as our agent and she was fantastic. Because of COVID-19 we had to do the entire purchase remotely over different time zones, and we are new home buyers. Vicki helped guide us thru every step and answer all our questions. We are so grateful that we found her, and I cannot thank her enough for everything.
We recently purchased a home in Round Rock and Vicki Duran was our agent. We had worked with Vicki when we first moved to the area three years ago and knew that we would be calling on her services again because of the extraordinary level of service that she and the Bramlett team provided. Throughout the process it was always about us, and what we wanted and needed rather than it being about making a sale. The response time to questions, requests for information, and anything else that we asked for was almost always immediate. This is not your typical national-chain real estate firm. They are truly in a class of their own, and making comparisons to most other agencies would be on par with comparing a thoroughbred with the coin operated horse outside the grocery store. If you are ready to buy or sell a home, I highly recommended that you contact Vicki or one of the other highly dedicated agents at Bramlett. You will not be disappointed, because you will receive an unmatched level of service and expertise.
Vicki Duran is great! As first time home buyers, we were looking for a realtor who could help us through the entire process patiently and comprehensively, and we are glad that Vicki contacted us in response to our request on the Bramlett Residential website.
From the start, Vicki was extremely responsive, at all times. Every text, email and call responded to within 30 minutes, if not sooner. Vicki's guidance and knowledge helped us to narrow down our MLS filters and modify as necessary. We were making notes/posting questions on the MLS portal and were pleasantly surprised to see that Vicki was also reading them and giving her thoughts on each of those.
Once we started shortlisting houses that we liked, Vicki would promptly work with the listing agents to make the appointments, even if we found a house that we wanted to see on the same day. Within 7 -10 days of contacting Vicki, we found a few houses that we considered putting offers on.
Vicki was very quick and detailed in writing up the offer and it was selected, even in a multi-offer situation. From there: getting all the important inspections scheduled at short notice, in the short option period and then outlining the entire process towards closing, taking care of the smallest details and following up as necessary, Vicki continued to persevere and go above and beyond to ensure a successful closing. Thank you, Vicki!
We'd definitely recommend Vicki Duran/Bramlett Residential to anyone who's looking to buy a house in the Austin Area, especially first time home buyers.
I have purchased and sold several houses in my lifetime, but never have I had such a caring, realtor as Vicki Duran. Vicki went out of her way to make our forever home purchase complete. She went to bat for us when the sellers were a bit unreasonable, was quick to respond in a calm manner even though I was freaking out and was patient and kind when we changed our mind about what we were looking for. If you need a realtor you can trust to do what's best for you, call Vicki!
Vicki is absolutely the BEST realtor hands down, we could not have asked for a better guide and fighter in our corner. She cares about us on a level far deeper than transactional and has made our stressful journey of homebuying into a wonderful one.
Thank you for sticking by us, Vicki. YOU ARE AMAZING!
Vicki Duran was an absolute champion! We have been looking for months in multiple areas and Vicki came in and made it all possible for us. She has been extremely responsive to new listings, showings and any possible question that came up. Even during these difficult times, Vicki was able to safely show us multiple properties and professionally managed the process around all COVID-related policies and safety measures. This was a great customer experience and it's almost sad that it's over now.
I worked with Vicki Duran to pickup a lovely new build in Georgetown. I was moving from CA, so the logistics were a bit challenging, but Vicki worked with me closely to accommodate my house house search when I would come to town to view homes. She was patient, knowledgeable, professional and all around great to get to know over the course of my home search! P.S. Despite Vicki being very busy, she will always make you feel like you're her only client. Somehow, she manages to be quite responsive despite the high volume of work she comes across in today's insane Austin-area market. I would highly recommend Vicki for any real estate needs and I'll be working with her again very soon!
I worked with Vicki Duran to pickup a lovely new build in Georgetown. I was moving from CA, so the logistics were a bit challenging, but Vicki worked with me closely to accommodate my house house search when I would come to town to view homes. She was patient, knowledgeable, professional and all around great to get to know over the course of my home search! P.S. Despite Vicki being very busy, she will always make you feel like you're her only client. Somehow, she manages to be quite responsive despite the high volume of work she comes across in today's insane Austin-area market.I would highly recommend Vicki for any real estate needs and I'll be working with her again very soon!
This is my second time working with Vicki and she's an absolute star. We loved working with her and she is one of the best in the business.10/10! Vicki is an incredible advocate for the buyer, potentially to her own detriment- which gives me a deep level of trust and confidence. She was ready to negotiate hard even when we were not, and she talked us down from overpaying for a house (when she could have gone along with it and enjoyed a better commission). She truly had our best interests from start to finish, and thanks to that she has a client for life.
Vicki Duran is hands down the best agent we could have asked for! My husband and I recently closed on our first house, in North Austin, and in the current market the process was even more of an emotional rollercoaster than usual. Vicki came highly recommended from friends and I would say that their glowing reviews did not even do her justice. She truly makes you feel as though you are her top priority, even though she juggles a number of clients, and even though we were new to the process and had a lot of very "newbie" questions. She's savvy and experienced and creative--all major plusses in this intimidating market. If I'm honest, we were tempted to give up more than once during the process given how challenging it is, but Vicki helped us land our dream house. We could not be happier.
I live in CA and Vicki Duran was referred to me as a "must-use" Real Estate Agent in Austin, TX. Being a RE Agent myself in CA, I appreciate referrals but don't have any expectations. Well, Vicki was/is amazing and an expert in her field. She knows the RE market in the Greater Austin area, better than anyone could. She went above and beyond what is expected of a RE Agent, she is kind, caring and ALWAYS looking after your best interest. I would 100% recommend Ms. Vicki Duran as your real estate agent!
Vicki Duran was great. Her experienced showed in terms of advice, helping to negotiate the end deal and considerations after the deal was agreed. Highly recommend her.
I had a great experience with Bramlett Residential. This is my second remote purchase with them. I worked with Vicki Duran again and she was exceptional as always. Incredibly on top of her email and crucial follows ups during the home buying process.
She goes above and beyond when it comes to time sensitive communications during the initial stages of closing. Also, as a remote buyer, she was helpful in touring places and showing them to me via video calling. Overall I highly recommend working with Vicki and Bramlett residential if you're purchasing in Austin.
We just bought a house with Vicky Duran as our Realtor. Vicky was recommended to us by our daughter and son in law after buying their first home. Vicky listened to our list of wants and showed us houses in the Greater Hutto/ Georgetown area. Since we were out state, Vicky gave good advice, facilitated our purchase, and made it a great experience. Thank you again!
Vicki has gone above and beyond for our family multiple times. We are very thankful to have trusted her with our move back to the Austin metro area. We had previously used her services to sell a home, and we loved the experience. Vicki's advice and recommendations are of great value and effective for a successful relocation.
Vicki Duran is THE agent you want on your side when buying or selling a home. Her professionalism, work ethic, and knowledge of the business are impressive. She definitely had my best interests at heart and I was completely comfortable having her represent me throughout the process. Highly recommend!!
Second time working with Vicki Duran on a new home purchase! From day one, she has always been sincere, kind and helpful - clearly since I went back to her when I was ready to purchase a second home.She is extremely reliable and experienced as she has been in the business for awhile. I cannot recommend Vicki and her team enough in the greater Austin area! She also helped me find a great mortgage broker through her deep network which helped fund my loan among many other helpful things.
Once more, I requested Vicki's assistance in selling my home. With an initial walkthrough, she provided great guidance on how to prepare for the sale and furthermore, she provided a comprehensive assessment for potential buyers and an easy means to compare a multiple-offer situation. Her insight on the market was helpful to set ourselves up for this situation and end up with a great offer to walk away with!