We absolutely love working with our clients and we love nothing more than helping them have a wonderful buying or selling experience. Over the years, our clients have graciously written 1000+ reviews about their experiences on sites like Google, Yelp, & Zillow. We've collected them here.
Sally Pierce
Absolute max number of stars for Realty Austin and Sally. I went through a somewhat rough process with multiple builders and was working against a fast-approaching timeline. This was my first experience buying a house, so lots of new information to absorb in a short period. Sally expertly walked me through all of the different processes and decisions many many times over until I was assured of moving forward with the best possible decision I could have made. She even set up multiple reminders for me to follow up with sales/inspectors/building super etc. hence taking away any reasonable avenue to "yell at the real estate agent" for anything. Sally also provided various contacts for many things associated with the purchase; financing, inspections, and movers. It was critically invaluable to have her on my side much time as the point of contact with the builder or sales or site-super etc. due to my own work and travel schedule. Somehow she made it work. She also spent a lot of time helping with the walk-through and follow up and never missed a meeting! Thank you so much, Sally I have already linked a friend (who will be needing help from her soon) to Realty Austin, and will send close friends directly her way. ” I cannot thank Sally enough. I had some unbelievable experiences along the way; really bad ones with the builders and was very thankful to have Sally there to guide me around brick walls, which would have otherwise stopped me from being in my new home today.
Sally Pierce is an outstanding realtor, and she would be my first recommendation to anyone looking for one. She has helped us with two home purchases and one home sale, and I can't say enough wonderful things about her. Not only does she know her stuff, stay on top of things and communicate well, she always goes the extra mile. My favorite thing about working with Sally, though, is how she brings a sense of calm and a little humor into high-stress times of transition. She really listens to your goals and jumps into the trenches with you to make things happen. I admire her as a realtor, person, and now a dear friend
Sally Pierce far exceeded my expectations as a Realtor. I moved to Texas from the PNW, and she guided me through the whole process without missing one single step. Sally is a woman of integrity, kindness, and the hardest working Realtor I have ever met. You can depend on Sally to give you the positives and negatives of a home, to represent you well to other Realtors and their clients, and to be a listening ear when you go through the emotions of one of the biggest decisions of your life, buying or selling a home. Thank you Realty Austin, thank you, Sally, we love our new home.
Sally Pierce made selling my house an easy process for me. She delivered exemplary, personalized service every step of the way. She exceeded my expectations with excellence and professionalism! (I am a repeat client as she also sold me the house previously.) Thank you, Sally!
Sally Pierce was my REALTOR when I bought my home recently in Round Rock. She was by far an excellent REALTOR. She was professional in all respects, and knowledgeable of all new laws and forms that are now required. She listens to your wants and responds quickly. She is always on top of the situation and answers or finds the answers to any of your questions. I was quite satisfied with her and will always use her in my future purchases."
Sally was professional and always told me what I needed to hear, not what I wanted to hear. She knew when to walk away, give me time to think, then we always did it her way (which was best). She is my niece, and I looked at her as in a Realtor position. When I disagreed, I usually voiced my opinion but still did it her way. It is easy to understand why she is outstanding at her job. She truly cares about people and wants what is best for them. I have seen her go over and beyond what is called for to help the customer. I have sold my last two homes to the first prospect with zero staging. This time the house needed help! She gave it the "facelift" it needed. She has found her calling in life. Anyone would be fortunate to have her to sell their home, not just a house.
Sally is amazing....a true miracle worker. She is an incredible negotiator. She sold our home for $40,000 over asking after 1 weekend of open houses. She then was able to help us buy a new build with only 1% down and with a VA loan in todays competitive market. However, the best part about meeting Sally is that she is a very caring and honest person. We are lucky to have not only a talented realtor but a great new friend too. She is the best.
Sally was exceptional. She told us she is a very on hands Realtor and is that and more. She helped in every stage of selling our house. She went way above and beyond, especially since the buyers' Realtor was very lazy. She kept the deal from falling through by keeping in touch the best she could with the other Realtor, title company, and the buyer's lender to make sure all went well. There were hiccups that she made sure we're taken care of, and informed us of all issues throughout the process. She made sure that her company and us, her clients, were covered from any liability from the sale. We could not have done this without her knowledge and expertise. She also is very good at creating relationships through the process and even after the sale is made. We are blessed that we got her referred to us by a friend.
She's fantastic. The Buyer was even impressed and wished she was his agent. She was always offering a helping hand and wasn't afraid to get her hands dirty to make sure the house was in tiptop shape before the buyers saw the property. She goes the extra mile, above and beyond.
Sally was on the ball. If I had a question, thought, or concern, there was always a quick turnaround. Being in a different time zone, I understood things lagged, yet she could get my requests at crazy hours and still get the information quickly. Not to mention, at every appointment, she was 5-10 early. She listened to the major concerns/needs I had as a client and was able to hone in on the properties that fit all those needs. I didn't feel like she was pushing anything that I wasn't already looking for already. She had the foresight. She was able to foresee problems that would arise with whatever information we had. Whether this was through the house selection process and determining the comps, through the inspections making sure we had all the right details, or just through time management and making sure everyone had time and knew what they needed to do. Her foresight allowed us to solve problems early on and make the whole buying process smooth. Lastly, her cheerful demeanor made it fun. And that's a breath of fresh air as buying a home can sometimes be exhaustive.
Sally was a wonderful Realtor! She was very personal and attentive. She understood our needs and met them. Thank you, Sally!
Sally Pierce was our agent. She was everything one would want from a buyer perspective. Sally was very Knowledgeable about an area in Houston she was unfamiliar with. But, every time we talked she, had answers. She guided throughout the whole process and was able to efficiently show us homes at times that were available to us. Sally knows the Texas real estate laws and gave us great advice. We highly recommend her.
Sally Pierce is an exceptional Realtor and a genuine, honest, attentive, compassionate, and generally, wonderful person to work with. She was exceptionally professional, and I feel like she’s family after selling our house for us. She communicated extremely well throughout the entire process. She set our expectations very well going into the process, what to expect, and kept us informed throughout the entire process.
Sally Pierce is an outstanding real estate agent professional. Sally’s persistent attention to detail, her highly responsive and pertinent advice to us during every aspect and phase of our purchase transaction made its successful conclusion possible, especially in the critical contractual “option”, “contingency”, “inspection”, and post-closing periods. Such periods can be mine-fields for buyers, but Sally helped us to successfully step through them. These periods were particularly challenging for out-of-state buyers such as ourselves. Sally’s representation of our interests in every detail throughout the offer, acceptance, and escrow/title phases was highly valuable, timely, and professional. She “kept it real”. Her patience, understanding, and honesty were greatly appreciated and were manifest in her working and coordination with the sellers’ broker while representing our best interests at every turn. We can’t recommend a better real estate agent/broker than Sally Pierce. Our “satisfaction” rating on this wonderful lady is “off-the-chart”! Thank you and Realty Austin, and especially Sally Pierce, for your respective services.
When I met Sally in an open house, she immediately understood my needs as a seller. Our connection in what my vision was and how she could help me and my family fell hand in hand. I never felt pressured to say yes. She eased me into a realistic time frame. Sally professionally updated me on the market changes since it had been over 9 years since my previous sale. She understood and listened to my need to sell quickly and immediately, and have a house for my family to move into. When the work was difficult to prepare for a sale, she was always by my side, literally. I never had a REALTOR that would lift a finger to help. She helped stage the house with her charm and expertise. It was the cleanest and prettiest home I ever had. She offered her expertise in pricing my home. When I said no, she said \How do you feel about this?\" We came to a comfortable amount backed by her research of other sales. She listened to my needs vs. my wants. Our house sold on the first offer. She never left my side and walked me through a difficult move. I have already planned on asking her to help me and my family in any housing needs for a lifetime. The only thing I have missed is her multiple calls to update me
We got a referral to Sally Pierce of Realty Austin through family. We wanted to move to the Austin area to be closer to our daughter. We contacted Sally, set up a phone appointment, and had a great talk with her about what type of home we wanted and where, and what the buying process in Texas would entail. A few weeks later, we made an initial trip to look at houses in person. Sally was helpful and kind, and she provided information on the communities we were interested in, in addition to showing us quite a few houses. At this point, we had not yet put our California home on the market, but Sally was great about keeping in touch with us and being patient, as we had to sell our California house before we could purchase in Texas. We finally sold our house and flew out to Texas again, this time to buy. Sally was there (and still is!) with us every step of the way, providing her great expertise and knowledge, along with kindness, laughter, and friendship. She is a top-notch real estate agent who truly cares about her clients and what their needs are. We highly recommend her and will definitely call her when the time comes to buy and/or sell again. In fact, we have introduced her to our daughter to use as her pending real estate agent in the coming months.
On a scale of 1 - 10 Sally is a 20! She went above and beyond for us. She definitely was our advocate throughout the entire process, making sure that we clearly understood each and every part of the process. She is one of the most ethical, honest, and caring people that I know. Rick and I felt like she cared for us as if we were one of her own family members. She made the scary situation of selling our home quite simple and we sailed easily and smoothly through the entire process. We have already recommended Sally to a couple of other people, and if any of our family members or fiends are in need of a REALTOR, we will ensure that they use Sally. We love you Sally!"
Our experience with Sally, which is still ongoing, has been nothing less than incredible! It has been quite a ride and she’s gone above and beyond every step of the way. We’ve recently closed on the sale of our home and are now actively looking for our next home, all with the assistance and expertise of Sally Jane! Last year, we had a horrible experience with a realtor, that resulted in us backing out on the sale of our home and the home we were passionate about buying. It was an emotional and financial disaster. We shared this experience with Sally at our initial meeting so she could understand our concerns and fears. Sally’s knowledge, compassion, and patience are unmeasurable. She is easily accessible and has always been there for us no matter what time of the day, weekends included. We’ve felt that we were her only clients and know full well that someone like Sally, has many other clients. She answers all our questions without making us feel like the “rookies” we really are. And, if she doesn’t know the answer she goes out of her way to find out. There is so much to say about this girl and it’s all good stuff. She’s an exceptionally kind person first and foremost. Then, she’s also a pit bull when it comes to protecting and standing firm for her clients. We consider Sally as our friend. (Tony, too!). We feel very fortunate that she was highly recommended. If we would have taken that recommendation last year, we would be living in the home that we loved. We know that she will find us the next perfect home that we will love even more. We hope you appreciate and value everything about Sally Marie because we sure do! If we ever need to sell or buy again it’s obviously going to be with this fine and special lady.
We closed on our house last week, and the experience was awesome! I felt like Sally was really looking out for our best interests throughout the home search and purchase process. I was referred to Meleah Wehman through a friend, and she was teamed up with Sally, who then worked with us through the purchase process. Both were great, and as we bought entirely remotely from California (not having visited the home or even Austin one time), it really made the process much more comfortable and trustworthy. We’re looking forward to meeting Sally in person in a couple weeks so we can thank her again in person for all the great pointers, tips, and help. There were things I hadn’t even thought to consider during my home search that Sally pointed out that greatly contributed to us finding the right home.
Sally Pierce was excellent to work with in selling or house in Cedar Park. She definitely went above and beyond. We have actually worked with Sally in the past when we purchased our home, and she was always very detailed oriented and knowledgeable. We would recommend Sally when selling or purchasing a home.