Vera Mendes

My husband and I were a little concerned when we decided to buy a house, we have never done this before and mostly everyone finds it a very stressful process, but we were very lucky to have Vicki helping us through out this whole time. Vicki works for Bramlett Residential and was referred to us by a friend that she also helped a few years back. We were not living in Austin so we set up a call with Vicki where she explained us the whole process and referred us some local lending agencies we could reach out to in advance to make sure the process would go smoothly. I liked Vicki on the first call, she is very professional, has a good vibe and a genuine interest in helping people. We came to Austin for only a week and half to see some houses and Vicki made this whole process so easy and smooth for us. Vicki not only booked the viewings for all the places we wanted to see in a good order of location for us, she also provided a full background, details and specifications of each house.
She was always responsive and well informed to keep us updated. We landed an offer on our favorite house and this would not have been possible without Vicki to help us with the offer and negotiations. I'd highly refer Vicki to any friend/person looking to buy a house.