After we decided to move to Texas from California, we needed a realtor we could rely on to understand our family's needs and help us navigate a new area from a distance. We first met Tracey when visiting Austin and requested to see a home she was listing. She was immediately responsive and scheduled a showing around our scheduled while we were in town. While the house was not for us, we were so impressed by Tracey's responsiveness, knowledge, and understanding of our circumstances that we asked her if she could be our realtor for our purchase. It was truly the best decision we ever could have made in this process, which took several months and had countless roadblocks along the way (such as our California home taking longer to sell than expected, inspection issues on the first house we made an offer on, etc.) She navigated each and every bump with poise and was instrumental in helping us keep our nerves and emotions in check through what turned out to be a much more challenging process than we ever imagined. At every step of the way, Tracey gave us her honest opinion, and never once tried to push us in any direction or try to "sell" us on a house. She truly understood our needs and made sure they were all met. We ended up in our dream home that we plan to live in for decades raising our three children. Without a doubt, we could not have done this without her, and she has made us into a forever client (and referral source). Seriously, if you are buying or selling a home, and you're reading this review, you can look no further. Tracey is the best, period.