We have worked with Eric over the last several years as home buyers first, and then sellers. He is the real deal.
Real estate market is competitive with a lot of agents and the noise is too high. To win clients, agents try to provide discount on commission, etc. While their focus is on winning clients, they don't think as much about the quality of service. The customer mindset usually is lacking.
Working with Eric is very different. He thinks like a product manager and how his service can benefit his clients' specific need. Home buying and selling can get emotional and there is no one template for all. I believe that Eric gets it. I have referred several friends to Eric and they all have come out happier. And, these people are different with different needs.
Eric has built a system around efficiency. He leverages technology really well and understands how to best sell a house in a digital world. His mastery over analytics around foot traffic, ad campaigns, search keywords is real. He continues to learn and educate himself to apply new ideas, thereby keeps increasing the repertoire of techniques he uses to sell a property.
The best thing about Eric is he leans in completely. We recently moved out of Austin and had to sell our home. It was an old house that needed a lot of work. From exterior painting and siding work, HVAC servicing, plumbing fixes, etc. As you can imagine, it is extremely hard for me to talk to contractors and check their work remotely. Eric and his team took it upon themselves to offer this as a service at no additional cost to us. They scheduled all the contractors, checked their work, and we were able to sell the house without any other issues. This shows tremendous customer mindset.
I know that Eric is rated as one of the top agents in the area, but what makes him top ranked is his unique and fresh approach to real estate. His command over customer service and technology puts him leaps ahead of anyone else in the real estate market in Austin today. He is the only one I would work with despite having other friends who are certified agents. If you need to buy/sell your house, consider Eric. You won't be disappointed with your choice.