Saran V.

Saran V.

We have worked with Eric over the last several years as home buyers first, and then sellers. He is the real deal.

Real estate market is competitive with a lot of agents and the noise is too high. To win clients, agents try to provide discount on commission, etc. While their focus is on winning clients, they don't think as much about the quality of service. The customer mindset usually is lacking.

Working with Eric is very different. He thinks like a product manager and how his service can benefit his clients' specific need. Home buying and selling can get emotional and there is no one template for all. I believe that Eric gets it. I have referred several friends to Eric and they all have come out happier. And, these people are different with different needs.

Eric has built a system around efficiency. He leverages technology really well and understands how to best sell a house in a digital world. His mastery over analytics around foot traffic, ad campaigns, search keywords is real. He continues to learn and educate himself to apply new ideas, thereby keeps increasing the repertoire of techniques he uses to sell a property.

The best thing about Eric is he leans in completely. We recently moved out of Austin and had to sell our home. It was an old house that needed a lot of work. From exterior painting and siding work, HVAC servicing, plumbing fixes, etc. As you can imagine, it is extremely hard for me to talk to contractors and check their work remotely. Eric and his team took it upon themselves to offer this as a service at no additional cost to us. They scheduled all the contractors, checked their work, and we were able to sell the house without any other issues. This shows tremendous customer mindset.

I know that Eric is rated as one of the top agents in the area, but what makes him top ranked is his unique and fresh approach to real estate. His command over customer service and technology puts him leaps ahead of anyone else in the real estate market in Austin today. He is the only one I would work with despite having other friends who are certified agents. If you need to buy/sell your house, consider Eric. You won't be disappointed with your choice.

Saran V.

Saran V.

There are A-players. There are players who can put these A-players to shame. Eric falls in the second category. Eric was referred to us by a good friend and it is one of the best referrals I could have gotten. I have worked with other real estate agents before (in Austin) and there is a chasm between him the others I have worked with in terms of the quality of work he does, the detailed follow ups, the no BS feedback on a property, his knowledge on almost every neighborhood in Austin, and more importantly discretion on when to show patience vs when to hustle. When he (and Bailey) was showing us homes, they were patient as we moved from one home to another. Most times we were not excited and at times when we overlooked something, he would make sure we were aware of it (even though this created more work for him). This way, we kept shopping around for "some" time. I learned a lot on what to look for in homes, what things can be overlooked, how much would it cost to fix something, etc. He is like a human version of 'real estate google' when it comes to expertise and readiness on sharing his years of knowledge. When we put the offer finally, he was super determined to make sure that we got the best deal. Another great quality I admired was the richness of his connections from contractors to inspectors. These guys are A-players too, thorough professionals both in terms of work and money. Eric worked to help us understand how much we would be spending on this home to get it in shape based on inspection reports. His common sense helped a lot in our decision making. We obviously had our own lens and perspectives and he challenged few of those without being condescending. This helped us with our blind spots as we worked with our counter offers, leading to a successful purchase. Where it got really interesting to me was his admirable ability to hustle us and make sure we were not sitting on our butts just because the purchase was done. We planned to lease this property out and the day we signed the contracts, Eric got the property listed as a rental. He had already done extensive research on the neighborhood comps and helped price the house competitively. We got a renter in 2 days with entire background check complete and the entire credit goes to Eric's team. We still had to get stuff done - repairs, yard, etc. Because he was aggressive in getting this on the market, we hustled and worked with contractors to get the house in prime condition before our renter moved in. Eric is an amazing person. He is very honest and extremely good at what he does. He also some great ideas on technology and real estate industry. I have already recommended his services to friends and family. There is no better person to go to for help with your home buying/selling.