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March 2022 OKR Meeting Notes

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Mar 01, 2022

1) Community Vendor: Leaman Team w/ Loan People

2) Announcements

  • Welcome, Becky Welch!
  • Welcome, Chris Kirk!
  • Welcome, Trey Blanco!
3) Round Table: Who is using Mailtrack.io, Thnks.com, or Market Updates? What is your experience like?

4) OKRs (February)

Leading Indicators (FUB Leaderboard)

  • 218 conversations / 1 day 18 hrs of talk time (Down -9% from Jan)
  • 676 text messages (Down -25%)
  • 98,807 emails
  • Top Talker = Eric E w/ 5hrs 54min
  • Top Texter = Jeremy w/ 214 texts
Office OKRs
  • We closed $22.5M and 32 transactions. This is a +53% increase in volume and a +/-0% in units.
  • We contracted $39.4M and 53 transactions. This is a +74% increase in volume and a +51% increase in units.
  • YTD Contracted/Closed we're up +82% in $ volume and +16% in units. $132.1M and 180 units to date.
  • We had 96% coverage of lead shifts!!!
$1M+ Closers
  1. Kasey = $3.5M
  2. Tara = $3.2M
  3. Gabe = $2M
  4. Linda = $2M
  5. Rob = $1.7M
  6. Will = $1.2M
  7. Craig = $1M
  8. Vicki = $1M
  9. Joe = $1M
$1M+ Contracts
  1. Bailey = $6.8M
  2. Kasey = $5.8M
  3. Will = $4.6M
  4. Craig = $3.4M
  5. Jeremy = $3.2M
  6. Shaun = $2.1M
  7. Lauren = $2.1M
  8. Erin = $2M
  9. Linda = $1.5M
5) What We’re Working On
  • We are effectively moved from Tettra to the Company Guide. Please email Eric if you ever can't find something or if you see something on Tettra that's not on the CG.
  • Drib shirts Q&A
  • Market Update Initial Email Results
    • 5579 sends in the last 7 days
    • Unique Open Rate = 40.5% (roughly 2x the industry standard)
    • Click Rate = 9.07% (roughly 3x the industry standard)
    • Zero spam reports
    • 0.02% unsubscribe rate (90% lower than the industry standard)
  • Market Update Progress
    • The version that everyone currently sees is Phase 1. We will have Phases 2-4 live by early next week.
    • If anyone is a product geek, please reach out to Eric for fun collaboration. (He's super, super excited about this.)
  • Company Culture: As we're growing, we're learning that it's very important to continue reinforcing our culture. You'll see us reference our core values more often moving forward.
  • Sales, habits, and the 80/20 rule. We are focusing on the 20% that causes 80% of your results. This is effectively the LCQ.
  • Director of Agent Success, Erin Szczerba
6) Coming Soons and Buyer Needs

7) Market Updates

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About the Author

Last updated: 03/01/2022

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Christopher Penaloza

Christopher Penaloza

JC was very helpful during the process of buying my first home. He directed me to lenders that truly had my best interest at heart. I almost made a few bad decisions that JC was there to wave off for me. I truly appreciate JC's responsiveness to ALL of my many questions and his willingness to be a sounding board for my frustrations in the process. I still hear from JC from time to time ensuring that I am happy with my home and letting me know of up and coming business in my area that might affect my property value. I will absolutely be using JC to purchase my next home.
LanceLunsford

LanceLunsford

JC does a great job with attention to detail and ensuring he has answers to your questions as you navigate the process of a home purchase. JC understands the process of the transaction in a home purchase and makes sure the details are covered.
Christopher Dunn

Christopher Dunn

Ruth helped us to view many houses and (over months) to make multiple offers in a really, really tough market for buyers. Our low bids were our own fault! Ruth's guesses are always spot on. We finally had a bid accepted last month, and Ruth helped us re-negotiate after significant problems were discovered. Ruth has gone above and beyond for us, giving us far more time during this long search than we could reasonably have expected. She even helped us look for a rental when we'd basically given up. Her advice has always been immensely valuable and brutally honest. She is the most knowledgeable agent I've met on the Central Austin market. She also handled our stress well, and believe me, buying in Austin right now is stressful!
Jerry Nash

Jerry Nash

Excellent service and follow through. Very professional!
Steve Sanders

Steve Sanders

I highly recommend Kristen for all real estate needs.
Danielle Hughes

Danielle Hughes

I had a great experience working with Bramlett Residential Real Estate. Jean Holm was my agent and she & her team made the whole process very simple. She explained everything very well, was knowledgeable, had great advice, and got our home sold. Definitely reccomend!
Jeremy K

Jeremy K

I worked with Jeremy Vandermause to buy my first home. Jeremy was so patient throughout the process (which I definitely dragged out as I gathered all the facts). He consistently sent me homes I was interested in and was eager to show them off, and on the odd occasions where I found one he hadn't already seen he always made himself available to walk through with me. He was very helpful in those walkthroughs pointing out home features I would have missed, or providing context on neighborhood. As a native Austinite, he definitely knows the history and cultural fabric of the city and each neighborhood. I started with close to zero knowledge of the home-buying process and Jeremy walked me through every step with clarity and patience. So excited about the home I now own! Plus, he's just a legit cool dude. I always really enjoyed our conversations and could tell from the start he was someone worth knowing in Austin
Jian M.

Jian M.

This review is about Joe Gage, their real estate agent. I'm based in Sam Francisco and was looking for investment property in Austin. I tried out three different agents based on recommendations from different sources, including Yelp. Joe clearly stands out. He's very patient and responsive. I'm not familiar with the area at all thus had a lot of questions. His email reply contains detailed information of the neighborhood, including shops nearby, schools and so on. He regularly screen houses and give recommendations once he sees a good fit for investment house offered at reasonable price. He's very knowledgeable about the area. All his recommendations comes with details around why he thinks it's a good investment and sales/rental data in the neighborhood to justify the price he thinks it's worth as well as the expected rental income. I found him to be very methodical and organized. He's not a typical sales person. Maybe this is because he used to be an accountant. Needless to say he earned our trust and we went with him to make the purchase. I was very impressed through the whole process. He's very calm and never pushy. His recommendation on the bid price was right on and he was very good at following up with various parties to push things through. The process went through very smoothly. If anyone is looking for a good real estate agent in Austin, I'd recommend Joe whole-heartedly. His professionalism and calm personality make him a real pleasure to work with.
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