April 2022 OKR Meeting Notes

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1) Community Vendor: Nikki Castro with Bryan & Bryan Inspections

2) Announcements: Welcome, Crystal Hirst!

3) Round Table:

  • Who is going to the Sprague Economic Forecast tomorrow?
  • Daily FUB Experiences and Discussion
  • Ninja Selling. We're leaning into this. This is the "closest to perfect" real estate specific book that we've come across.
4) OKRs (April)

Leading Indicators (FUB Leaderboard)

  • 246 conversations / 1 day 21 hrs of talk time
  • 1680 text messages
  • 97,537 emails
  • Top Talker = Jeremy w/ 6hrs 58min!
  • Top Texter = Jeremy w/ 635 texts
Office OKRs
  • We closed $49.6M and 61 transactions. This is a +97.6% increase in volume and a +32.6% in units. This is our biggest month ever for closings!!!
  • We contracted $42.1M and 62 transactions. This is a +2% increase in volume and a +8.8% increase in units. This is our biggest month ever for contracts!!!!
  • YTD Contracted/Closed we’re $180.4M and 252 units. We're up +64% in volume and +22.3% in units!
  • We had 77% coverage of lead shifts
$1M+ Closers
  1. Lauren = $14.5M
  2. Will = $4.2M
  3. Shaun = $3.5M
  4. Bailey = $3.2M
  5. Craig = $2.6M
  6. Jeremy = $2.4M
  7. Kasey = $2.4M
  8. Linda = $2M
  9. Tara = $1.6M
  10. Tyson = $1.3M
  11. Erin = $1.1M
  12. Katie = $1M
$1M+ Contracts
  1. Kasey = $9.7M
  2. Craig = $3.1M
  3. Jeremy = $2.7M
  4. Lauren = $2.5M
  5. Becky = $2.3M
  6. Philip = $2.1M
  7. Tara = $1.9M
  8. Bailey = $1.9M
  9. Vicki = $1.7M
  10. Will = $1.7M
  11. Simon = $1.5M
  12. Eric = $1.3M
  13. Tyson = $1.3M
  14. Lisa = $1.3M
  15. Linda = $1.3M
  16. Gabe = $1.1M
5) What We’re Working On
  • The Company Guide search feature is launched and working well. Please continue to leverage the CG as much as possible and provide feedback!
  • We're putting together a "How to ask questions" best practice. I'll email everyone when the write up is done, but it's effectively: Any time you ask a question, let us know where you looked to try to find the answer and also propose a solution to your question.
  • "Dead Lead - Still Gets Newsletter" is now renamed "Archive - Still Gets Newsletter"
  • Happy Birthday Cake Ball Emails!!! Rida is now emailing everyone the week before cake balls go out (on Saturday) to confirm the client can receive them. This is an AMAZING time to get a convo going with your client!!!
  • Market Update numbers are phenomenal. In the past 30 days, we've sent 14,690 updates. We have a 54% open rate and a 12.3% unique clickthrough rate. These numbers are unheard of.
  • We're going to formalize the Accountability Coaching. This month, we're going to introduce Task and Smart List Accountability.
    • Accountability Coaching will be opt-in.
    • It will be required to be leads eligible.
  • We've identified the 20/80 (the 20% that causes 80% of the results) for lead conversion and closing deals - LCQ and Daily F/U. We're now working on the 20/80 to be a GREAT agent. What's the 20% that takes care of 80% of all industry buyer rep competency? Well, we've found it:
    • Presenting offers & contract competency
    • Inspection / Repairs Competency
    • Appraisal competency
  • We're continuing to build out the Client Portal. We're 30-60 days away from launching.
  • We're actively interviewing for another manager. If anyone knows anyone great, please reach out to me!
6) Coming Soons and Buyer Needs

7) Market Updates

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JC was very helpful during the process of buying my first home. He directed me to lenders that truly had my best interest at heart. I almost made a few bad decisions that JC was there to wave off for me. I truly appreciate JC's responsiveness to ALL of my many questions and his willingness to be a sounding board for my frustrations in the process. I still hear from JC from time to time ensuring that I am happy with my home and letting me know of up and coming business in my area that might affect my property value. I will absolutely be using JC to purchase my next home.
JC does a great job with attention to detail and ensuring he has answers to your questions as you navigate the process of a home purchase. JC understands the process of the transaction in a home purchase and makes sure the details are covered.
Ruth helped us to view many houses and (over months) to make multiple offers in a really, really tough market for buyers. Our low bids were our own fault! Ruth's guesses are always spot on. We finally had a bid accepted last month, and Ruth helped us re-negotiate after significant problems were discovered. Ruth has gone above and beyond for us, giving us far more time during this long search than we could reasonably have expected. She even helped us look for a rental when we'd basically given up. Her advice has always been immensely valuable and brutally honest. She is the most knowledgeable agent I've met on the Central Austin market. She also handled our stress well, and believe me, buying in Austin right now is stressful!
Excellent service and follow through. Very professional!
I highly recommend Kristen for all real estate needs.
I had a great experience working with Bramlett Residential Real Estate. Jean Holm was my agent and she & her team made the whole process very simple. She explained everything very well, was knowledgeable, had great advice, and got our home sold. Definitely reccomend!
I worked with Jeremy Vandermause to buy my first home. Jeremy was so patient throughout the process (which I definitely dragged out as I gathered all the facts). He consistently sent me homes I was interested in and was eager to show them off, and on the odd occasions where I found one he hadn't already seen he always made himself available to walk through with me. He was very helpful in those walkthroughs pointing out home features I would have missed, or providing context on neighborhood. As a native Austinite, he definitely knows the history and cultural fabric of the city and each neighborhood. I started with close to zero knowledge of the home-buying process and Jeremy walked me through every step with clarity and patience. So excited about the home I now own! Plus, he's just a legit cool dude. I always really enjoyed our conversations and could tell from the start he was someone worth knowing in Austin
This review is about Joe Gage, their real estate agent. I'm based in Sam Francisco and was looking for investment property in Austin. I tried out three different agents based on recommendations from different sources, including Yelp. Joe clearly stands out. He's very patient and responsive. I'm not familiar with the area at all thus had a lot of questions. His email reply contains detailed information of the neighborhood, including shops nearby, schools and so on. He regularly screen houses and give recommendations once he sees a good fit for investment house offered at reasonable price. He's very knowledgeable about the area. All his recommendations comes with details around why he thinks it's a good investment and sales/rental data in the neighborhood to justify the price he thinks it's worth as well as the expected rental income. I found him to be very methodical and organized. He's not a typical sales person. Maybe this is because he used to be an accountant. Needless to say he earned our trust and we went with him to make the purchase. I was very impressed through the whole process. He's very calm and never pushy. His recommendation on the bid price was right on and he was very good at following up with various parties to push things through. The process went through very smoothly. If anyone is looking for a good real estate agent in Austin, I'd recommend Joe whole-heartedly. His professionalism and calm personality make him a real pleasure to work with.